Payment Policies

Payments will be processed the day of service. Depending on our clients’ preferences, payment info can be conveniently and securely stored for future cleaning appointments and repeat service schedules.

 
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Payment Forms 

We accept cash, debit and credit cards (Visa, MasterCard, American Express, Discover), checks for recurring clients, and digital payment via Venmo.


Cancellation policy

We understand life happens and cancelling is sometimes necessary. Our policy requires that cancellation must be within 24 hours of the cleaning appointment. If you cancel after the provided 24 hour window, there is an automatic $50 cancellation fee applied. No exceptions.
*If a Mother B service professional arrives at a scheduled cleaning appointment and is unable to gain access to the home the client will be responsible for paying the full amount of the cleaning.

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Tipping Policy

Gratuity is not required but is greatly appreciated! We love when a job well done is acknowledged (and so do our clients per our Cleaning Company Reviews) and it’s a principle we practice in compensating our employees. Service professionals work hard and are allowed to accept gratuity from our gracious clients.


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Gift Certificates 

Know a busy person who could use a little help? We have gift certificates available! Great for busy professionals, holidays, and new Moms!  Email admin@motherbgreen.com for more information.